Join the Tiki Club

The Oraloa Tiki Club is an exclusive quarterly subscription designed for creative hobby enthusiasts who want to experience the Oraloa universe in a privileged way.

By joining the Tiki Club, you benefit from:

📦 An exclusive quarterly creative box, unavailable in the regular store
💎 VIP benefits all year round, reserved only for members
🎁 Exclusive content and surprises, selected by the Oraloa team
🏟️ Access to private raffles and contests
🚀 Early access to new products (Tiki Selection offer)

How does the Tiki Club work?

The subscription is automatic and renewed every 3 months.

Each quarter, you receive a Tiki Club box according to the chosen offer (Discovery or Selection).

The benefits are linked to your Oraloa account and accessible without any additional steps.

👉 Everything is easily managed from your Oraloa customer account, under the Subscriptions section.

Who is the Tiki Club for?

- For creatives who want to regularly receive exclusive products
- For loyal customers who want more benefits and surprises
- For those who like to discover new releases before anyone else

The Tiki Club is designed to offer a smooth, clear, and hassle-free experience, with maximum benefits and minimal effort.

What is the difference between the Tiki Discovery offer and the Tiki Selection offer?

Both offers from the Tiki Club Oraloa include an exclusive quarterly box and benefits reserved for members.
The difference lies in the box content and the level of exclusivity.

🌺 Tiki Discovery

👉 Ideal for discovering the Oraloa universe at your own pace.

Included in the offer:

📦 1 quarterly box
💎 1 exclusive Diamond Painting kit
🎁 Creative surprises
🎟️ Access to raffles and contests reserved for members
💸 Exclusive discount codes

Good to know:

This offer does not include early access to new releases.

The content is exclusively Diamond Painting.

🌴 Tiki Selection

👉 The most complete Tiki Club experience, for enthusiasts.

Included in the offer:

📦 1 quarterly box
💎 1 exclusive Diamond Painting kit
🧩 1 exclusive Pixel Hobby kit
🎁 Premium creative surprises
🚀 Early access to new releases
🎟️ VIP raffles and contests
💸 Exclusive discount codes

🧭 How to choose?

Choose Tiki Discovery if you want an exclusive creative box with no advanced commitment.

Choose Tiki Selection if you want the maximum benefits, varied content, and priority access to new releases.

👉 The details of your offer and your benefits can be viewed at any time in your Oraloa account > Subscriptions.

You can manage your subscription Tiki Club at any time and independently from your Oraloa customer account.

🔧 Access subscription management

Log in to your account on oraloa.com with the email address used during registration

Go to the My Account section and then Subscriptions

You can then:

Check the date of your next payment
Update your payment method
Change your delivery address
Change or cancel your subscription according to the current terms

📧 Automatic emails

All important information regarding your subscription (payment, shipping, early access) is also sent by email.

Remember to check your spam folder and add the Oraloa address to your contacts so you don't miss anything.

❓ Need help?

Management is primarily done from your customer area.
Oraloa customer service intervenes only if:

You no longer have access to your account

A technical change is impossible from your personal space

👉 In most cases, no customer service intervention is necessary.

💳 Subscription charge

The charge is made automatically every 3 months, on the anniversary date of your Tiki Club membership.

No manual renewal is necessary.

The exact date of your next charge can be viewed at any time in your Oraloa customer area, under the Subscriptions section.

👉 If your payment method has expired or is declined, the shipment of the box will be automatically suspended until it is resolved.

📦 Delivery of the Tiki Club box

- The Tiki Club box is sent once per quarter, after your subscription has been charged.
- Shipments take place according to the Oraloa quarterly calendar, communicated in advance by email.
- A shipping confirmation email with tracking is sent to you as soon as your box leaves the warehouse.

👉 Remember to check:

That your delivery address is up to date in your Oraloa account before the shipping period.
Your emails (including spam) so you don't miss important notifications.

❓ Special cases

A membership taken out after the start of a quarter is automatically attached to the next available shipment.

Delivery times may vary depending on your country of residence.

In summary:
✔ Automatic charge every 3 months on the anniversary date
✔ Quarterly delivery after charge
✔ Tracking sent by email
✔ All information accessible in your Oraloa account

This organization guarantees simple management with no action required on your part.

The Tiki Club Oraloa offers you an exclusive creative experience, designed for creative hobby enthusiasts.

As a member, you benefit from:

🎁 An exclusive quarterly box, with products carefully selected by the Oraloa team

Tiki Discovery: 1 exclusive Diamond Painting kit

Tiki Selection: 1 exclusive Diamond Painting kit + 1 exclusive Pixel Hobby kit

💎 VIP benefits all year round

Exclusive discount codes valid on the entire Oraloa store

Automatic participation in private raffles and contests

Early access to new collections (Tiki Selection)

🎉 Additional surprises in each box, selected to enrich your creative experience

🌺 A privileged experience, with content and benefits reserved only for Tiki Club members

The Tiki Club is much more than a subscription: it’s a regular immersion in the Oraloa creative universe, with concrete and exclusive benefits.

All your Tiki Club benefits are automatically linked to your Oraloa account.

🎁 Your exclusive discount codes are available directly in your customer area and can also be sent by email.

🎟️ Your participation in raffles and private contests is automatically taken into account as soon as you are an active member.

🚀 Early access to new releases (for Tiki Selection members) is communicated to you by email and/or via your account before the public launch.

📦 The contents of your quarterly box are detailed in our dedicated communications (email and official Oraloa announcements).

👉 Just make sure you are logged into your Oraloa account with the email address used when you joined.

Access to new items in preview is reserved for members of the Tiki Selection of the Tiki Club.

As a Tiki Selection member:

• 🚀 You receive early access to new collections before they are made available to the public.
  
• 📧 The information and access links are sent to you by email and/or directly via your Oraloa account.
  
• 🛍️ This way, you can discover, order, and enjoy new items before anyone else.
  

👉 It is important to make sure you are logged into your Oraloa account and that you are using the email address associated with your Tiki Selection subscription to avoid missing any previews.

If needed, Oraloa customer service remains at your disposal for any questions.