Creative serenity, included in your experience.
At Oraloa, we know that behind every kit lies a moment of relaxation, passion, and personal expression. Aloha Assurance was designed to offer you a stress-free creative experience, from the very first diamond placed to the final finishing touch.
🎨 Color replacement in case of minor damage
Missing, spilled, or damaged color during the creation of your artwork?
With Aloha Assurance, we offer free replacement of up to 5 colors, with no complex justification required, so your creation can continue without interruption.
This service specifically covers:
- accidental losses,
- minor defects detected during use,
- common handling errors.
💬 A human, responsive, and attentive customer service
Our customer service team is made up of passionate individuals, trained to support you with kindness.
We commit to responding to you within 24 business hours, with clear solutions tailored to your situation.
Need advice, a check, or follow-up? We are here to guide you every step of the way.
🌈 Peace of mind, true to the Oraloa spirit
Aloha Assurance is much more than just a service:
it's the promise of a serene creation, without fear of the unexpected, in a spirit of trust and respect.
Because at Oraloa, your creative pleasure comes first.
Aloha Assurance by Oraloa – Create freely, we watch over your experience.
