Privacy Policy

This privacy policy describes how oraloa.com collects, uses, and discloses your personal information when you visit or make a purchase on our site.

Collection of Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and the data needed to process your purchases. We may also collect additional information when you contact our customer service.

In this policy, we refer to any data that can uniquely identify a person as “Personal Information.”

Device Information

• Examples of data collected: web browser version, IP address, time zone, cookies, pages or products viewed, search terms, interactions with the Site.
• Purpose of collection: to properly display the Site and to perform analytics to optimize the user experience.
• Source: automatically collected through cookies, log files, web beacons, or pixels.
• Disclosure: data shared with our processor, Shopify.

Order Information

• Examples of data collected: name, billing and shipping addresses, payment information (including VISA, Mastercard, Amex cards), email address, phone number.
• Purpose of collection: order processing, delivery organization, billing, customer communication, fraud prevention, sending information or promotions based on your preferences.
• Source: data provided directly by you.
• Disclosure: data shared with Shopify.

Minors

The Site is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe your child has provided us with personal information, please contact us to request its removal.

Sharing of Personal Information

We share your personal information with service providers to help us provide our services and fulfill our contractual obligations.

• Shopify: our store is hosted on Shopify. For more information on how Shopify handles your data: https://www.shopify.com/legal/privacy.
• We may share your information to comply with applicable laws or any legal request (subpoena, warrant, etc.).

We use your personal information to:

• offer and sell our products;
• process your payments;
• ship and fulfill your orders;
• communicate with you;
• inform you about new products, services, or offers.

If you reside in the European Economic Area, we process your data based on the following legal grounds:

• your consent;
• performance of a contract;
• compliance with legal obligations;
• protection of vital interests;
• public interest;
• legitimate interests that do not override your rights.

We use cookies to enhance your experience, remember your preferences, and analyze Site usage. Some cookies are essential for the store to function properly.

Examples of cookies used

• _secure_session_id – browsing
• cart – shopping cart
• checkout_token – checkout
• _shopify_y – Shopify analytics

You can manage your cookies through your browser settings. For more information: www.allaboutcookies.org.

We do not alter our practices in response to “Do Not Track” signals, as there is no uniform industry standard.

We may update this privacy policy to reflect our practices, legal obligations, or operational requirements.

For any questions or complaints about our privacy practices, please contact: info@oraloa.com

Last updated: 2026

If you are not satisfied with our response, you may contact your local data protection authority.