Privacy Policy – Oraloa.com
This privacy policy describes how oraloa.com collects, uses and discloses your personal information when you visit or make a purchase on our site.
Collection of personal information
When you visit the Site, we collect certain information about your device, your interaction with the Site and data necessary to process your purchases. We may also collect additional information when you contact our customer service.
In this policy we call “ Personal information » any data that uniquely identifies a person.
Device information
- Examples of data collected: web browser version, IP address, time zone, cookies, pages or products viewed, search terms, interactions with the Site.
- Purpose of the collection: display the Site correctly, carry out analyzes in order to optimize the user experience.
- Source: automatic collection via cookies, log files, web beacons or pixels.
- Disclosure: data shared with our Shopify processor.
Order information
- Examples of data collected: name, billing and shipping addresses, payment information (including VISA, Mastercard, Amex), email, telephone number.
- Purpose of the collection: processing orders, organizing delivery, invoicing, customer communication, anti-fraud prevention, sending information or promotions according to your preferences.
- Source: data provided directly by you.
- Disclosure: data shared with Shopify.
Minors
The Site is not intended for persons under 18 years of age. We do not intentionally collect personal information from children. If you believe that your child has provided us with personal information, please contact us to request deletion.
Sharing of personal information
We share your personal information with service providers to provide our services and fulfill our contractual obligations.
- Shopify: our store is hosted on Shopify. For more information on how Shopify processes your data: https://www.shopify.com/legal/privacy.
- We may share your information to comply with applicable laws or any legal request (subpoena, warrant, etc.).
Behavioral advertising
We use your personal information to provide you with marketing communications or advertisements that may be of interest to you.
[INSERT IF APPLICABLE] For example, we may use Google Analytics to analyze use of the Site: Google Policy. Deactivation: Opt-out.
[INSERT IF APPLICABLE – Third Party Marketing Applications] We share certain information relating to your purchases and browsing with our advertising partners via cookies or similar technologies.
To understand how targeted advertising works, you can consult: Network Advertising Initiative.
Opting out of targeted advertising
You can also visit: http://optout.aboutads.info/.
Use of personal information
We use your personal information to:
- offer and sell our products;
- process your payments;
- ship and fulfill your orders;
- communicate with you;
- inform you of new products, services or offers.
Legal basis (GDPR)
If you reside in the European Economic Area, we process your data on the following bases:
- your consent;
- execution of the contract;
- compliance with legal obligations;
- protection of vital interests;
- public interest;
- legitimate interests not contrary to your rights.
Data retention
We keep your personal information for as long as necessary, unless you explicitly request deletion.
Automated decision making
Shopify uses limited automated decision-making for fraud prevention, with no significant legal effect on you.
Your rights (GDPR)
If you reside in the EEA, you can request:
- access to your personal data;
- their correction or updating;
- their deletion;
- their transfer to another service.
To exercise your rights, contact us at the address below.
CCPA – California Residents
You have the right to know what data we collect, to request its deletion or transfer. You can also appoint an authorized agent.
Cookies
We use cookies to improve your experience, remember your preferences and analyze use of the Site. Some cookies are essential for the operation of the store.
Examples of cookies used
- _secure_session_id – navigation
- cart – basket
- checkout_token – payment
- _shopify_y – Shopify analytics
You can control your cookies through your browser settings. More information: www.allaboutcookies.org.
Do not follow
We do not modify our behavior in response to the “Do Not Track” signal, due to the lack of a uniform industry standard.
Changes
We may change this privacy policy to reflect our practices, legal obligations or operational requirements.
Contact
If you have any questions or complaints regarding our privacy practices, contact: info@oraloa.com
Last updated: 2026
If you are not satisfied with our response, you can contact your local data protection authority.
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