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Aloha Insurance

 

You have just received your Diamond Painting kit, you are completely enthusiastic about starting your Oraloa painting, and then... the accident, you spill one or more packets of diamonds and it's a disaster... Well, not for long, because with the purchase of each kit, we offer you Aloha by Oraloa insurance, and you can finally say to yourself, great, not all is lost because we will have the opportunity to help you.

How can you be desperate when you're sailing around the peaceful island of Oraloa?

Our priority is that your experience with us is simply perfect, and this is where Aloha Assurance comes in, we will replace up to 3 different colors for free if necessary.

How to call on Aloha Assurance:

Nothing could be simpler, take photos of the spilled diamonds and send us an email at info@oraloa.com with :

  • Your contact details.
  • Your order number (mandatory), only the person who ordered on Oraloa.com can benefit from the insurance.
  • One or more photos/videos of the incident.
  • A short comment to explain the situation and tell us how we could help you. 

We would like to inform you that only products purchased on the official ORALOA website or our official stores are guaranteed.
Oraloa products purchased new or second-hand on second-hand websites do not benefit from the Oraloa guarantee.

Our team will get back to you within 24 to 48 business hours or less to provide you with a solution.

 

*Conditions apply, please contact us to know the terms of the Insurance.