You have just received your Diamond Painting kit, you are totally enthusiastic about starting your Oraloa painting, and then... the accident, you spill one or more packs of diamonds and it's a tragedy... Well, not for a long time, because for the purchase of each kit we offer you Aloha by Oraloa insurance, and you can finally say to yourself, great, all is not lost because we will have the opportunity to help you.

How to be desperate when sailing around the peaceful island of Oraloa ?

Our priority is that your Diamond Painting experience with us is simply perfect, and that's where Aloha Assurance comes in, we will replace up to 3 different colors free of charge if necessary.

How to call Aloha Assurance:

Nothing could be simpler, take photos of the spilled diamonds and send us an email at info@oraloa.com with:

• Your contact details.
• Your order number (required), only the person who ordered on Oraloa.com can benefit from the insurance.
• One or more photos/videos of the incident.
• A quick comment to explain the situation and tell us how we could help you. 

We would like to inform you that only products purchased on the official ORALOA website or our official stores are guaranteed.
Oraloa products purchased new or used on second hand websites are not covered by the Oraloa warranty.

Our team will get back to you within 2 to 3 working days or less to provide you with a solution.

We would like to inform you that only products purchased on the official ORALOA website or our official stores are guaranteed.
Oraloa products purchased new or used on second-hand websites do not benefit from the Oraloa guarantee.

*Conditions apply, please contact us for insurance terms.